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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to Stenfeldt-zachary@aramark.com and we'll get back to you as soon as possible

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 319-366-5296 or email us at Stenfeldt-zachary@aramark.com.

How can I purchase a Meal Plan?

You can purchase a meal plan by visiting us on campus at our office located directly behind the Hilltop Grill in the University Center. For those required to purchase a plan, contact the Residence Life Office for further information.

Are Meal Plans required?

All students living on campus are required to be on a meal plan. There are also options for students living off campus and many take advantage of the convenience and value a meal plan has to offer by purchasing either a traditional meal plan, the Commuter 200 or 20+, or adding Declining Balace dollars to their account.

What is Declining Balance?

Declining Balance dollars are accepted as payment at all on campus dining locations. They are loaded right on your University ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles!

How do I get Declining Balance?

Declining Balance dollars can be purchased by visiting us on campus at our office located directly behind the Hilltop Grill in the University Center.

What if I want to change my Meal Plan?

Meal Plan change requests must be submitted to the Residence Life Office within the first two weeks of each semester. For questions, give us a call at 319-366-5296.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier at any dining location, and you are all set!

Can I carry Declining Balance dollars and guest meals over to the next semester?

Declining Balance dollars roll-over from the fall to the spring semester, but any remaining balance at the end of the academic year will not be refunded. Guest meals remaining at the end of the semester do not roll over and will not be refunded.

Can I carry meals over to the next semester?

No, all meals expire at the end of every week.

Can I treat a friend to a meal?

To keep discounts as high as possible, meals are reserved for the meal plan holder only. However, you can always treat a friend using Declining Balance dollars.

What do I do when my Declining Balance gets low?

You can reload your Declining Balance dollars at any time! Declining Balance dollars can be purchased by visiting us on campus at our office located directly behind the Hilltop Grill in the University Center. You can also take advantage of the inclining option, which allows you to charge your student account for purchases.

Who can use my card?

For your protection, the only person authorized to use your card is you. However, residential meal plans come with guest meals. You can always treat a friend using Declining Balance dollars as well.

Account

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.